CleverTap Brand Score: 68/100 - Developing tier

Supercharge Your Customer Lifetime Value

CleverTap (clevertap.com) earns a Brand Analyzer score of 68 out of 100, placing it in the Developing tier among SaaS brands, Marketing & Advertising brands. Among 12358 SaaS brands analyzed, CleverTap ranks in the 40th percentile (category average 69, leader 97). The score combines seven dimensions - name quality, digital presence, visual identity, messaging clarity, trust foundation, AI discoverability, and brand authority - into a single objective benchmark. Dimension scores: Name Quality 93/100, Digital Presence 82/100, Visual Identity 35/100, Messaging Clarity 100/100, Trust Foundation 45/100, AI Discoverability 45/100, Brand Authority 72/100.

AI Snapshot

CleverTap is a SaaS-based mobile marketing and customer engagement company founded in 2013 and headquartered in Mountain View, California. It offers an all-in-one platform designed to help brands understand, engage, and retain customers by personalizing interactions and increasing customer lifetime value. The platform is used by over 2,000 brands across the marketing and advertising sector.

Key facts about CleverTap
Brand NameCleverTap
Domainclevertap.com
IndustrySaaS, Marketing & Advertising
Founded2013
HeadquartersMountain View
Main CompetitorsBraze, MoEngage, Salesforce Marketing Cloud (95/100), Iterable, Leanplum, Amplitude

Evidence

Moz Domain Authority 55/100 vs category average 28 / leader 99 - a strong backlink profile, so AI systems frequently encounter mentions of the brand.

Ranked #44,736 on the Tranco list of most-visited sites - strong traffic reinforces the brand's prominence to AI models.

CleverTap has a dedicated Wikipedia entity - a top-weighted signal AI models rely on to identify and describe the brand.

The homepage meta description reads "Get to know CleverTap from the scratch. To book your personal product demo, fill out the form and start at your preferred date. Afterwards we will get in touch with you." (Meta description: 31 words. OG description present and descriptive) - this is the summary AI engines are most likely to quote.

Structured data on the homepage: og:title, og:description. Adding Organization and FAQ schema would further help AI crawlers parse the brand's identity.

AI-crawler access: No robots.txt found (default: all bots allowed, but explicit file preferred) - robots.txt controls whether engines like GPTBot and ClaudeBot can read the site at all.

Social footprint: verified profiles on LinkedIn, Instagram, YouTube, GitHub; no detected presence on X (Twitter), Facebook - consistent profiles reinforce the brand's identity across the web.

0 Reddit mentions - community discussion signals real-world reputation to AI models.

Score breakdown - 7 dimensions

AI visibility

CleverTap scores 55/100 for AI visibility - how well ChatGPT, Claude, Perplexity and Google AI Overviews can discover, identify and cite the brand.

CleverTap has a limited AI-visibility profile at 55/100 - a proxy for how readily ChatGPT, Perplexity and Google's AI Overviews can recognise and cite it. Its strongest area is visibility (73/100) and its weakest is trust (29/100). It benefits from a recognised Wikipedia company entity, a Wikidata knowledge-graph entry and a global traffic rank of #44,736 (Tranco). The main gaps holding it back: thin schema.org structured data and no llms.txt to steer AI to its best pages.

Visibility - 73/100

Trust - 29/100

Recommendation likelihood - 54/100

People Also Ask About CleverTap

Common questions people ask in Google, ChatGPT, Claude, Gemini, Perplexity, and other AI search engines.

Who are CleverTap's main competitors?

CleverTap's main competitors include Braze, MoEngage, Salesforce Marketing Cloud (95/100), Iterable, Leanplum. These companies compete in the SaaS space for similar customers, offering comparable products or services.

Sources: CleverTap official site

CleverTap vs Salesforce Marketing Cloud: how do they compare?

CleverTap and Salesforce Marketing Cloud are competitors in SaaS. Brand Analyzer scores CleverTap at 68/100 and Salesforce Marketing Cloud at 95/100. They target overlapping audiences; the right choice depends on your specific needs and priorities.

Sources: CleverTap official site

What are the best alternatives to CleverTap?

Popular alternatives to CleverTap include Braze, MoEngage, Salesforce Marketing Cloud (95/100), Iterable, Leanplum. Each is an established option in the SaaS space; the best fit depends on your specific needs, budget, and required features.

Sources: CleverTap official site

What is CleverTap?

CleverTap is a SaaS-based mobile marketing and customer engagement company founded in 2013 and headquartered in Mountain View, California. It operates as an all-in-one platform within the marketing and advertising technology sector, serving over 2,000 brands globally. Its core purpose is to help businesses understand and retain their customers by enabling personalized engagement strategies aimed at increasing customer lifetime value.

Sources: CleverTap official site

When was CleverTap founded?

CleverTap was founded in 2013. CleverTap operates in the SaaS category. It is analyzed by Brand Analyzer across seven brand dimensions and AI-search visibility.

Sources: Wikidata

Where is CleverTap headquartered?

CleverTap is headquartered in Mountain View. CleverTap operates in the SaaS category.

Sources: Wikidata

What does CleverTap do?

CleverTap provides an all-in-one customer engagement platform that helps brands understand and retain their customers. The platform enables personalized customer engagement, supports brands in driving customer lifetime value, and offers tools to unlock growth. It is positioned as a comprehensive solution for brands looking to enhance how they interact with and retain their user base across marketing and advertising channels.

Sources: CleverTap official site

Does ChatGPT recommend CleverTap?

CleverTap scores 54/100 on Brand Analyzer's AI recommendation signal, indicating it is reasonably likely to be surfaced when AI assistants like ChatGPT suggest SaaS options. Recommendation depends on crawlability, structured data, and category authority; a Wikipedia presence helps.

Sources: CleverTap official site

What products or services does CleverTap offer?

CleverTap offers an all-in-one customer engagement platform as its primary product. The platform is designed to help brands understand and retain customers through personalized engagement. It is categorized under SaaS, marketing, and advertising, and provides tools aimed at driving customer lifetime value and unlocking brand growth. Specific individual product names or modules are not detailed in the available information.

Sources: CleverTap official site

What is CleverTap known for?

CleverTap is known for its all-in-one customer engagement platform focused on mobile marketing. It is recognized for enabling brands to personalize customer interactions and improve customer lifetime value. The platform is trusted by over 2,000 brands, which underscores its reputation in the SaaS marketing and advertising technology space as a comprehensive tool for customer retention and engagement.

Sources: CleverTap official site

How can CleverTap improve its AI discoverability?

CleverTap can improve AI discoverability by strengthening structured data (Organization and FAQ schema), maintaining an accurate Wikipedia/Wikidata entity, earning authoritative citations, and keeping content crawlable for AI bots. Brand Analyzer measures these as visibility, trust, and recommendation signals.

Sources: CleverTap official site

Who uses CleverTap?

CleverTap's platform is used by brands seeking to enhance customer engagement and customer lifetime value. Over 2,000 brands use the platform, indicating adoption across a wide range of businesses in the marketing and advertising space. The platform is particularly relevant for companies focused on mobile marketing, customer retention, and personalized engagement strategies within a SaaS technology framework.

Sources: CleverTap official site

Recommendations

Peer brands

Ranked closest to CleverTap: Clearbuilt Technologies (68/100), ClarisHealth (68/100), ClientPoint (68/100), Cloud Converter (68/100).

A step up - brands to learn from: ZyG (71/100), Zuant (71/100).

Category leader: Accenture (97/100).