Guided CX for critical moments
Glance (glance.net) scores 90 out of 100 on Brand Analyzer, placing it in the Strong Brand tier among SaaS brands, Technology brands, Finance brands, in the 97th percentile of 33231 SaaS brands.
Glance is an Indian multinational technology company headquartered in Bangalore, operating under parent company InMobi. It provides cobrowsing and digital engagement customer experience (CX) software that allows support agents to view exactly what customers see in real time, enabling personalized, in-person guided assistance across any app or website. Glance targets enterprises and CX teams in industries such as finance, healthcare, and telecommunications, aiming to help businesses build deeper customer relationships during critical digital interactions.
| Brand Name | Glance |
|---|---|
| Domain | glance.net |
| Industry | SaaS, Technology |
| Headquarters | Bangalore, India |
| Parent Company / Owner | InMobi |
| Main Competitors | Surfly (84/100), Cobrowse.io (76/100), Acquire (84/100), Upscope (79/100), TeamViewer (97/100), LivePerson (91/100), NICE (94/100) |
Moz Domain Authority 47/100 vs category average 37 / leader 99 - a strong backlink profile, so AI systems frequently encounter mentions of the brand.
Ranked #7,015 on the Tranco list of most-visited sites - strong traffic reinforces the brand's prominence to AI models.
Glance has a dedicated Wikipedia entity - a top-weighted signal AI models rely on to identify and describe the brand.
The homepage meta description reads "Meet your customers in any app or website in seconds with in-person guided CX solutions from Glance. Learn more and request a demo today." (Meta description: 24 words (ideal length). OG description present and descriptive) - this is the summary AI engines are most likely to quote.
Structured data on the homepage: 1 JSON-LD block(s), Organization schema, og:title, og:description, og:image, Twitter cards, canonical. Adding FAQ schema would further help AI crawlers parse the brand's identity.
AI-crawler access: robots.txt present, no AI bot restrictions - robots.txt controls whether engines like GPTBot and ClaudeBot can read the site at all.
Detected tech stack: Cloudflare, HubSpot.
Social footprint: verified profiles on LinkedIn, Facebook, YouTube, X (Twitter), Instagram, GitHub - consistent profiles reinforce the brand's identity across the web.
0 Reddit mentions - community discussion signals real-world reputation to AI models.
Live results from asking a general-purpose AI assistant about the brand, checked September 2026.
When asked "What is Glance?", Claude could identify the brand as of September 2026. Glance is a co-browsing and screen-sharing software company that provides visual engagement tools letting businesses see and guide customers' screens in real time during support or sales interactions, without requiring downloads. It's often used in call centers and customer servi Best known for Co-browsing and screen-sharing technology for customer support and sales.
When asked "Best brands similar to Glance?", Claude would recommend Glance as of September 2026. It's a recognized, established player in the co-browsing/visual engagement niche, so it would come up naturally alongside similar tools like LogMeIn or Surfly.
Common questions people ask in Google, ChatGPT, Claude, Gemini, Perplexity, and other AI search engines.
Glance's main competitors in SaaS: Surfly (84/100), Cobrowse.io (76/100), Acquire (84/100), Upscope (79/100), TeamViewer (97/100).
Sources: Brand Analyzer scan
Glance offers cobrowsing and digital engagement CX software. This includes tools that allow customer support agents to view a customer's screen in real time and provide guided, personalized assistance across any app or website, aimed at improving digital customer support and engagement for enterprises.
Sources: Glance official site
Glance is an Indian multinational technology company headquartered in Bangalore, operating as part of InMobi. It specializes in customer experience (CX) software, specifically cobrowsing and digital engagement solutions that allow support agents to interact with customers in real time within any app or website.
Sources: Glance official site
Glance has moderate AI-search visibility, scoring 64/100 on Brand Analyzer's AI visibility composite (visibility 78, trust 42, recommendation 65). This estimates how likely AI engines like ChatGPT, Claude, Gemini and Perplexity are to know, trust, and recommend the brand.
Sources: Glance official site
Glance provides cobrowsing and digital engagement CX software that enables support agents to see exactly what a customer sees on their screen in real time. This allows agents to provide personalized, 'in-person' guided assistance during critical digital interactions, helping businesses resolve issues and complete transactions with customers across web and mobile applications.
Sources: Glance official site
Glance scores 65/100 on Brand Analyzer's AI recommendation signal, indicating it is reasonably likely to be surfaced when AI assistants like ChatGPT suggest SaaS options. Recommendation depends on crawlability, structured data, and category authority; a Wikipedia presence helps.
Sources: Glance official site
Glance is known for its guided CX and cobrowsing technology, which lets customer support agents view and interact with what a customer sees on their screen in real time. It is positioned as a leader in transforming standard digital support interactions into personalized, relationship-building experiences, particularly for enterprises in finance, healthcare, and telecommunications.
Sources: Glance official site
Glance can improve AI discoverability by strengthening structured data (Organization and FAQ schema), maintaining an accurate Wikipedia/Wikidata entity, earning authoritative citations, and keeping content crawlable for AI bots. Brand Analyzer measures these as visibility, trust, and recommendation signals.
Sources: Glance official site
Glance is used by enterprises and customer experience (CX) teams, particularly in industries such as finance, healthcare, and telecommunications, that seek to improve digital customer support and build stronger customer relationships through guided, real-time interactions.
Sources: Glance official site
Glance is owned by or part of InMobi. Glance operates in the SaaS category.
Sources: Wikidata
Glance scores 64/100 for AI visibility - how well ChatGPT, Claude, Perplexity and Google AI Overviews can discover, identify and cite the brand.
Glance has a moderate AI-visibility profile at 64/100 - a proxy for how readily ChatGPT, Perplexity and Google's AI Overviews can recognise and cite it. Its strongest area is visibility (78/100) and its weakest is trust (42/100). It benefits from a recognised Wikipedia company entity, a Wikidata knowledge-graph entry and a global traffic rank of #7,015 (Tranco). The main gaps holding it back: no llms.txt to steer AI to its best pages. In a live check, Claude could already identify Glance from memory (September 2026) - a sign these signals are paying off.
The score combines seven dimensions - name quality, digital presence, visual identity, messaging clarity, trust foundation, AI discoverability, and brand authority - into a single objective benchmark.
Ranked closest to Glance: Gordon Food Service (90/100), Stream (90/100), Gliffy (90/100), Motive (90/100).
A step up - brands to learn from: Zuken (91/100), ZoneAlarm (91/100).
Category leader: Hostinger (97/100).
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